1. All items have checked carefully before shipping.
2. It is our to make sure that you’re satisfied with your purchase. For that purpose, we offer full 30 day return period. If for some reason, you’re not happy with your purchase, you can return the item in the exact same condition that it was delivered to you. If the item was used, it may not be eligible for returns. However, we will accepts returns for exchange or store credits, subject to 15% restocking and refurbishing fee. Please email or call us for more details. Please be sure to contact us and receive a RMA number in order to accept and facilitate any returns, exchange, or refunds. You can email or call us to obtain the RMA number. In any event we find that water damage or any non-refundable claims were present, we will return the item back to you and contact you beforehand.
3. We offer 1 year warranty on most products, unless stated otherwise.Within that one year, we guarantee that your product will operate exactly as advertise.If your charge malfunctions, stops working, or even if your car charger breaks, we’ll replace it at no cost.we will inspect and test the item and if it is due to a manufacturers defect, We will send you a new one.Warranty is limited to cover only mechanical damages and malfunctions.
4.  if you change other item or your item has man-made sabotage, return is not accepted
 We are committed to your satisfaction. Within the warranty period, items can be returned for replacement or repair or if the item is not in stock a store credit will be issued, once a Returned Materials Authorization ("RMA") has been obtained. Refunds are only available within the first 30 days from the date of the invoice (shipping, insurance and handling charges are non-refundable)
Return Merchandise Authorisation (RMA) Procedures
1. Obtain a Return Merchandise Authorization (RMA) number: All returns must have a RMA for processing. Please contact us to obtain approval as well as the RMA. RMA are only valid for thirty (30) days (postmarked by or carrier posted by the 30th day).
2. Include RMA on the outside of the package: It should be clearly displayed on the return-shipping label of the package. Packages without a RMA will not be accepted.
3. Shipped within thirty (30) days: Products must be returned within thirty (30) days after the issuance of the RMA. Packages received after the 30th day will not be accepted and will be returned to the customer.
4. Repack in original packaging: Enclosed everything originally received, including all manuals and related materials. Place the packaged product in a protective outer box. We must receive all original products in order to process your return or exchange. We are not responsible for products that are damaged due to poor packaging, defaced packaging, or lost shipments. Products must be returned 100% complete, including all components, original boxes and packing materials, manuals, blank warranty cards, and other accessories provided by the manufacturer.
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